Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information from you in various ways, including but not limited to:

• Account Registration: name, email address, mailing address, phone number, login credentials, and any other information you provide when creating an account.
• Tutor Information: educational history, transcripts, areas of expertise, and other qualifications or credentials needed for Tutor verification.
• Payment Information: We use Stripe, a secure third-party payment processor, to handle payment information. We do not store full credit card or bank account details on our servers.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you access our Services, such as:

• IP address, browser type, operating system, device type
• Referring URLs, pages viewed, and links clicked
• Dates and times of access
• Other usage statistics

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Personalize and improve the user experience
• Analyze website traffic and usage trends
• Store user preferences and session information

You can configure your browser to refuse cookies; however, some features of our Services may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Providing and Maintaining the Services

• Facilitate communication between Tutors and Students
• Verify Tutor credentials

Processing Transactions

• Securely process payments through Stripe
• Disburse payments to Tutors, consistent with our Terms & Conditions

Communicating with You

• Send you administrative and account-related information (e.g., policy updates, billing notices)
• Respond to inquiries, comments, or support requests

Improving Our Services

• Monitor and analyze usage trends
• Develop new features or services

Enforcing Our Terms & Conditions

• Investigate any misuse or prohibited activities
• Comply with legal and regulatory requirements

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

With Tutors or Students

We share essential details (e.g., first names, subject information) between Tutors and Students to facilitate scheduling and communication.

With Service Providers

We may share your information with third parties that perform services on our behalf, such as payment processing (Stripe).

By Law or to Protect Rights

• We may disclose information if required to do so by law or in response to valid legal requests.
• We may disclose information to protect our rights, privacy, safety, or property, as well as that of other users or the public.

We do not sell, rent, or lease your personal information to third parties for their own marketing purposes.

4. Third-Party Services

Our Services may link to or integrate with third-party websites or platforms (e.g., video conferencing tools). We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing them with your information.

5. Data Retention

We retain personal information:

• As long as your account is active, or
• As necessary to fulfill the purposes outlined in this Privacy Policy, or
• As required by law (e.g., for legal, accounting, or regulatory obligations).

When no longer needed, we will securely dispose of your personal information in accordance with our data retention and deletion policies.

6. Security of Your Information

We implement reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of data storage or transmission is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not directed at children under the age of 18, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete the information promptly. If you believe we might have any information from or about a child under 18, please contact us.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Restriction/Objection: Restrict or object to the processing of your personal data.
• Withdraw Consent: If our processing is based on your consent, you may withdraw it at any time.

To exercise these rights, please contact us at staff@agtutors.com. We will respond to your request in accordance with applicable laws.

9. International Data Transfers

If you access or use our Services outside the United States, your data may be transferred to and processed in the United States or other countries where our servers or service providers are located. By using our Services, you consent to any transfer of information outside your country.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of our Services following the posting of changes indicates your acceptance of such changes. We recommend reviewing this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Crouch Consolidated LLC d/b/a AgTutors
Email: staff@agtutors.com